At ESUN Fashion ("we," "us," or "our"), we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website esun-fashion.com or make a purchase from us.
By using our site, you consent to the practices described in this policy. If you do not agree, please refrain from accessing our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Contact Details: Name, email address, phone number, shipping/billing address.
Payment Information: Credit/Debit card details (processed securely via third-party payment gateways).
Account Data: Username, password, order history, preferences (if you create an account).
Non-Personal Information
Browsing Data: IP address, device type, browser, pages visited, and interactions on our site.
Cookies & Tracking: We use cookies and similar technologies to enhance user experience and analyze site traffic.
2. How We Use Your Information
We use your data for the following purposes:
Order Processing: To fulfill purchases, process payments, and deliver products.
Customer Support: To respond to inquiries, returns, or complaints.
Marketing: To send promotional emails (only with your consent—you can unsubscribe anytime).
Site Improvement: To analyze trends, optimize performance, and personalize your shopping experience.
Legal Compliance: To prevent fraud, enforce policies, and comply with applicable laws.
3. Sharing Your Information
We do not sell your personal data. However, we may share it with:
Service Providers: Payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx, DHL), and IT support.
Legal Authorities: If required by law or to protect our rights (e.g., fraud prevention).
Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard measures to protect your data, including:
SSL Encryption: Secure transactions on our website.
Access Controls: Restricted employee access to sensitive data.
PCI Compliance: Secure handling of payment information.
However, no online method is 100% secure—always protect your account credentials.
5. Your Rights & Choices
Depending on your location, you may have the right to:
Access, Correct, or Delete your personal data.
Opt Out of marketing communications.
Disable Cookies via browser settings (though some site features may not work).
To exercise these rights, contact us at support@esun-fashion.com .
6. Cookies & Tracking Technologies
We use cookies for:
Essential Functions: Shopping cart, login sessions.
Analytics: Google Analytics to improve our site.
Advertising: Retargeting ads (you can manage preferences via browser or ad settings).
7. Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices—review their policies separately.
8. Children’s Privacy
Our services are not intended for users under 18. If we discover that a child has provided personal data, we will delete it promptly.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted here with a revised "Last Updated" date. Continued use of our site constitutes acceptance of the updated terms.
10. Contact Us
For privacy-related questions or requests, email us at:
📧 support@esun-fashion.com